Frequently asked questions
My order arrived broken or incorrect
We will replace all product that arrives broken. Please contact us (via email email@example.com) with your order number, a picture(s) of the product(s), and a list of what needs to be replaced. We will get you a replacement shipped out ASAP!
How long will my candles burn?
Our candles last for 40-50 hours when burned in 3-4 hour increments. Keeping your wick trimmed to 1/4 inch above the wax, and practicing mindful burning can allow you to enjoy your candle for close to 65 hours!
What is your suggested burning method for candles?
Candle safety is very important! Here are the main safety guidelines:
Will you create a unique candle?
Yes! We are always willing to take suggestions for new candle names and scents!
Will you ship to FPO/APO addresses?
At this time I can only ship glass candles to the Contiguous United States. I would be happy to ship the wooden dough bowl candles, the 8oz tin set or the 2oz sampler tin set to FPO/APO!
Are the packing peanuts recyclable and or environmentally friendly?
Yes! I use plant based packing peanuts that decompose in water leaving no toxic waste. They are FDA compliant.